In my coaching and training business, this is one of my key skills, helping people learn to better manage people and manage time.
Managing People, Managing Time
Both require being mindful and aware of other people. Much of my perspective is from training our children to, hopefully, be mindful and aware of the people around them and of their time.
Here are some Mother Lesson that apply to business:
- If you wait long enough, you will be able to cross safely. Teaching our children to cross streets, I stressed the danger of trying to beat the traffic. What if you trip while running? What if you misjudge the speed of the vehicle? Better to wait until it is clearly safe. And, if you wait long enough, the traffic will lull, you will have a clear path ahead.
In business, this principle can also apply. If you rush in with emotion and hearing only one side, you may get tripped up, hit, blind-sided, bloodied a bit. If you wait long enough, you can gain the information and the backing you need for a smooth crossing.
- Consider anothers’ perspective. My kids and I would occasionally encounter a grumpy sales person. Or a driver with a quick hand to the horn. A common response from me was to tell my children that we don’t know what that person had experienced earlier in the day. A fight with a spouse. A dying parent. Bad news or unexpected expense. Being patient and controlling our response was the lesson, so as not to lose time and energy being negative and emotional for no good cause.
In business, it is also true that the people we deal with professionally have lives outside of work. No matter what the intention or rules, we all bring our whole self to work. A little understanding of others is useful, whether clients or co-workers. Grace goes a long way in helping other people be successful. It can also cut down on a lot of work place gossip.
- Don’t solve everyone else’s problem. It is tempting, especially when you are the older sibling or if you have a sibling who is slower than yourself, to just do things for them. Our last child, only daughter, didn’t walk until she was 16 months old because she didn’t need to. She squeaked or pointed and her brothers responded.
On the job, if everyone covers for the one who is late or slow and for the one who doesn’t perform to expectations, that is called the same thing it is called in a family…enabling. And it doesn’t work any better in business than in a family. In fact, it costs more, probably. Increased production time, waning client loyalty, inflated payroll, unmet goals….all are possible results if there is a person who is carried along by others. Encouraging realistic results helps everyone.
I am sure there will be more life/mother lessons applied to business here later!